Exceptional Benefits

With all the managed IT services Austin Lane offers, combined with our expertise, dedication and consistent practices – success is just one of the benefits you can expect.

 

Guaranteed Response - Get average response times of 30 minutes or less with a Managed IT Plan from Austin Lane. Full phone, online and on-site support are included in all plans.  Our dedicated, expert IT professionals respond to potential issues even before they become issues by effectively managing your uptime so your staff can be as productive as possible. Strategic network planning, desktop, laptop and server maintenance, on-site, on-line and phone support all add up to faster resolution of issues when they do happen.

 

Tech Dedication – A dedicated IT Tech is assigned to your Managed IT Plan, managing everything from monthly service calls to daily support in between. They know the details of your networks, equipment specifics and individualized needs. So how’s this different from any other IT service option? There’s an entire team of experts behind your dedicated Austin Lane IT Tech ready to jump into action for additional support. Having a dedicated tech, you can expect full IT team support and quick response times that rival any professional pit crew.

 

Network Stability – Minimize risk by increasing your network stability ­– a crucial factor in security and resistance to data loss. It’s the first thing we focus on for all new customers. Making sure your network is stable and secure so you can expect effectively managed data from the point of entry through all aspects of your network, leaving you free to manage business.

 

Budget Consistency – Take the guesswork out of IT support costs with monthly service agreements and a consistent IT budget. Scheduled maintenance, planned upgrades and dedicated support means you can contain costs and depend on a consistent IT budget to smooth out the unexpected turns.

 

 

Austin Lane Managed IT Services

Custom Software Solutions

Austin Lane recognizes the need for enterprise-wide information management solutions.

 

ALMobile

Connecting your business with mobile solutions for time and production tracking.

 

Legal Industry Experience

From 2-attorney offices to large multi-location practices, we have over a decade of legal industry experience. Protect clients’ personal information and other sensitive data with the right IT services and avoid violations and repercussions of strict state and federal regulations like the Gramm-Leach Bliley Act.

Rely upon Austin Lane’s experience with time, billing, and accounting applications like Sage Timeslips, Sage 50 (Peachtree), Tabs3, and QuickBooks. Document management tools like Equitrac and ProDoc are familiar ground. Let us help you focus on legal matters and not software.

  • Specialty Areas

  • Time Management
  • Accounting Software
  • Document Management
  • Legal Document Assembly
  • Research Services
  • IT Services

  • Malware Protection
  • Network Monitoring
  • Server Backups
  • Storage Management
  • Disaster Recovery

Healthy Priorities

Data management for Medical IndustriesWe know your patients’ health is your top priority, not IT troubleshooting. Let us help you protect their privacy and personal data while ensuring all of your devices communicate reliably, securely and within HIPPA compliance standards. You’ll be able to focus on their care, and they’ll feel safe and secure.

Austin Lane has background knowledge with practice management applications like Dentrix, Dolphin, Eaglesoft, and Easy Dental. Additional applications in clinical information, billing, and patient correspondence tracking software like Orthotrac. Be confident about your applications.

  • Specialty Areas

  • Client Management
  • Appointment Tracking
  • Dental Office Management
  • X-Ray Integration
  • Photo Mapping
  • Practice Management/Charting
  • Patient Correspondence
  • IT Services

  • Malware Protection
  • Mobile integration
  • Network Monitoring
  • Server Backups
  • Disaster Recovery
  • Web Content Filtering

Nonprofit Dedication

A full-time IT tech isn’t always feasible for churches, nonprofits, or small businesses – but a dedicated professional that’s on the clock only when you need them with an entire team for backup may be the perfect solution.

Our IT team is skilled in providing assistance with church management applications like Shelby Systems and Child Care Management Services and is familiar with accounting applications that non-profits depend on - like Sage 50 (Peachtree) and QuickBooks. You found a company that can help, give us a call.

  • Specialty Areas

  • Church Systems
  • Accounting Software
  • Free Online Tools
  • Web Hosting
  • Software Education
  • IT Services

  • Malware Protection
  • Server Backups
  • SPAM Filtering
  • Calendar and contacts sharing
  • Storage Management

Driving Success

We know it’s frustrating to worry about your network while assisting potential buyers. Let us pick up where ADP and Reynolds & Reynolds support drops off so you can get back to selling. Think you may be overpaying on items you don’t need? Let us perform a free network evaluation to give you the true status of your network so you know for sure.

Austin Lane has found that automotive dealerships need their monthly invoice technically audited. Let us help you audit your Reynolds and Reynolds statement. You might be surprised at the amount of savings we can find! Give us a call to get started today.

  • Specialty Areas

  • Dealership Systems
  • Human Capital Management
  • Accounting Systems
  • Network Connectivity
  • IT Services

  • Network Monitoring
  • Server Backups
  • Storage Management
  • Disaster Recovery
  • IT Planning and Consulting

Manufacturing IT Infrastructure

Manufacturing is a unique industry when it comes to IT infrastructure ­– from connecting CNC machines to the network to installing surveillance cameras around your premises – 24/7/365 monitoring is critical. So is establishing key IT procedures and processes to become consistent, compliant and ISO-9001 certified.

Impact your work environment with Austin Lane’s experience with manufacturing software like JobBOSS. Other commonly used applications that we are familiar with are DesignCad, ProNest, and MetalTrax. Stay focused on the shop and leave the IT work to us.

  • Specialty Areas

  • Inventory Management
  • Order Entry Applicaitons
  • Job Control
  • Product Design
  • Metal Services
  • Accounting Software
  • IT Services

  • Inventory Management Software
  • Network Monitoring
  • Server Backups
  • Storage Management

Building a Better System

Keep the field and the office on the same page no matter what system you use. Austin Lane has been providing IT support and solutions for the construction industry for over two decades. We can help you leverage opportunities to stay ahead of the curve on every project, schedule and budget.

Leverage our background with job cost accounting applications. Austin Lane is familiar with vendor software like Sage 50 (Peachtree), 100 (MasterBuilder), 300 (Timberline),  JobPower, StarBuilder, and Viewpoint. Contact us to learn more about how we can make a difference in your organization.

  • Specialty Areas

  • Job Cost Accounting
  • Mobile Access
  • Project Management
  • Estimating Software
  • Accounting Software
  • IT Services

  • Inventory Management Software
  • Storage Management
  • Disaster Recovery
  • IT Planning and Consulting

Designed for Architecture

Creating and editing intricate design files requires a network solution with adequate storage space and processing capacity. We can help you focus on what you do best by managing IT storage and upgrades for software and streamlining maintenance of your network like a well-planned design.

Austin Lane can make an impact on your organization. Our IT professionals understand the requirements for project management software applications like ArchiOffice and the power needed for AutoCad and DeskCad. Never have to think about IT issues again. Give Austin Lane a call and find out how we can help.

  • Specialty Areas

  • Project Management
  • Drawing Software
  • 3D Modeling Applications
  • Accounting Software
  • IT Services

  • Network Monitoring
  • Server Backups
  • Storage Management
  • Disaster Recovery
  • IT Planning and Consulting

Oil and Gas Industry Header

Remote crews need to be connected to the office no matter where the job takes them. Rough terrain and long distances require heavy duty IT infrastructures to make sure the office and field stay in good communication. We’re local to help you keep remote teams connected.

Allow Austin Lane to connect your organization by establishing a solid IT network. By partnering with us, you will find peace of mind because we are familiar with applications like IHS Kingdom and SeisWorks. Ask how we can build a network that supports your remote personnel.

  • Specialty Areas

  • Seismic and Geological Interpretation
  • Virtual Offices
  • Mobile Access
  • IT Services

  • Malware Protection
  • Mobile integration
  • Network Monitoring
  • Disaster Recovery
  • IT Planning and Consulting

Local Government

Multiple departments sharing sensitive data make the correct infrastructure, back up plans, and information security top priority for local government. Keep first responders first, ensure a secure network for interdepartmental communication, and put employees at ease with the right IT support.

We have years of experience supporting financial packages and project management applications. Let us help you with yours.

  • Specialty Areas

  • City Council
  • Electric
  • Fire
  • Maintenance
  • Parks
  • Police
  • Waste Water
  • IT Services

  • Malware Protection
  • Network Monitoring
  • SPAM Filtering
  • Storage Management
  • Disaster Recovery
  • Web Content Filtering
  • IT Planning and Consulting

Insurance Industry Header

Your industry makes sure everyone is covered in case of a disaster - make sure you're covered too, with backup and disaster recovery plans for all your critical files. We’ll cover your needs for proper IT support and services so you can concentrate on the business of coverage.

Leverage our knowledge of insurance agency management system applications like Applied Systems. Applied Systems may be a hosted solution, but you still need an IT infrastructure that is secure and operational. You are in good hands with Austin Lane.

  • Specialty Areas

  • Insurance Agency Management Systems and Solutions
  • Fax Server Solutions
  • Remote Workplace Solutions
  • Accounting Software
  • IT Services

  • Malware Protection
  • Server Backups
  • SPAM Filtering
  • Disaster Recovery
  • IT Planning and Consulting

Real Estate Efficiency

Fast and easy access to MLS, market data and critical files are a realtor’s life-line, in and out of the office. Efficient task management, data administration and the ability to schedule on-the-go are equally important. Let us mobilize your business so you can be leader in your industry.

  • Specialty Areas

  • Malware Protection
  • Network Monitoring
  • Calendar and contacts sharing
  • Storage Management
  • Web Content Filtering
  • IT Services

  • Mobile integration
  • SPAM Filtering
  • Server Backups
  • Disaster Recovery
  • IT Planning and Consulting
TEST